Austin, TX (Mar. 20, 2019) – Senem Guney, PhD, CPXP, NarrativeDx’s Founder and CXO, joins a diverse group of healthcare leaders to help improve the patient experience by serving on The Beryl Institute’s Solutions Advisory Board.
The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. Solutions Advisory Board members bring together leading providers of patient experience solutions to understand the scope and breadth of the experience marketplace and gather innovative insights to inform the strategic direction and resource offerings of the Institute.
“As we continue to expand the reach of the Institute we look to engage leading thinkers in the field of Patient Experience to help guide us on our ongoing journey,” said Jason Wolf PhD, CPXP, President of The Beryl Institute. “Our volunteer leaders help ensure The Beryl Institute remains a valuable and innovative source of research, resources and connections.”
“NarrativeDx is committed to the patient experience movement as the provider of the technology solution to hear the voices of patients and employees in healthcare,” said Senem Guney, PhD, CPXP. “We are delighted to participate in this growing movement now as a member of an industry-leading forum.” NarrativeDx is proud to work alongside healthcare leaders and the Beryl Institute to expand the conversation on human experience in healthcare in order to deliver exceptional care experiences.
Solutions Advisory board members are current patient experience leaders or individuals with significant expertise in the patient experience marketplace in healthcare. For more information on The Beryl Institute Patient Experience Solutions Advisory Board and a complete list of members, visit
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NarrativeDx uses AI to identify actionable insights from patient and provider feedback that improves patient satisfaction scores, increases operational efficiency and decreases employee turnover. NarrativeDx helps healthcare leaders go beyond survey scores by analyzing comments from satisfaction surveys, grievances, online reviews and employee engagement surveys to help hospitals provide excellent experiences that drive significant improvement in financial performance. More information is available at http://www.narrativedx.com.
About The Beryl Institute:
The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge.
The Beryl Institute defines the patient experience as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care. https://www.theberylinstitute.org/